Regarding changes to registered informationQ . What should I do if my address or phone number has changed?
You can change your address and phone number information yourself.
After logging in, MY PAGEPlease go to "Confirm/Change Member Information > Confirm/Change Registration Details > Edit" to complete the procedure.
*When carrying out the procedure, please be sure to access the site using a browser (Safari/Chrome).
*Operation of in-app browsers (Yahoo! JAPAN app/Google app) is not guaranteed.
<Request regarding address registration>
・If you live in an apartment building, please register the building name, room number, etc. without abbreviating it.
・If the name on the nameplate is different from the registered name, please register [●● (name on nameplate)] at the end of the address.
Other questions about "Changing registration information"
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Q.
What if my last name changes?
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Q.
Can I change the name on my registration?
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Q.
I registered with the wrong date of birth and gender.
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Q.
Can I change my registered email address?
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Q.
I cannot change my email address because the message "It is already in use" appears.
If the above does not resolve your issue, please contact us using the details below.