退会について Q. 退会したのに、キャリア決済で請求が継続しています。
If you can log in, the cancellation procedure has not been completed.
Alternatively, you may have registered as a member using a different email address.
We will look into this matter, so please contact us using the details below.
≫For inquiries, click here
＜Request＞
Please refrain from contacting us from an iCloud address, as many people do not receive our response emails.
Please note that we will not be able to reply if the required information is left blank.
Depending on your environment, the email with the above link may not launch.
Other questions about "Cancellation"
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Q.
Please tell me how to cancel my membership.
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Q.
同月内に退会・再入会をすると決済は重複しますか？
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Q.
My membership was supposed to be automatically renewed, but it ended up being cancelled.
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Q.
退会すると決済はどうなりますか？
If the above does not resolve your issue, please contact us using the details below.