会費のお支払いについて Q. 決済方法の変更はできますか?
You can change it by following the steps below.
▼If you change your payment credit card
There is no need to cancel your membership.
After logging in, go to [MY PAGE] » [Settings] » [Confirm, change, or cancel card information].
Once password authentication is complete, you will be redirected to the [Card Information Change Procedure] screen where you can enter your payment credit card information, so please make your changes here.
Please read the help below.
▼When changing to a different payment method (carrier payment ⇔ credit card payment)
Due to system reasons, you will need to cancel your membership once.
After cancelling your membership, please re-register using your preferred payment method.
<About transferring membership status>
決済方法の変更にあたり一旦ご退会状態となっても、入会日の情報を引き継いでのご利用再開が可能です。
●同じPlus member ID(メールアドレス)でログインしてください。
*If you use a different email address to complete the procedure, your details will not be transferred.
Please re-register (= make payment) within 30 days from the date of cancellation.
※同じPlus member ID(メールアドレス)でお手続きをされても、30日以上経過した場合は新規登録となります。
<Caution>
例1:同月内に【キャリア決済:660円】から【クレジットカード決済:660円】に変更をした場合
2つの決済から請求が発生し、1か月で計【1,320円】お支払いをいただくことになります。
Example 2: If you rejoin (withdraw and rejoin) within the same month using a credit card payment
2つの決済から請求が発生し、1か月で計【1,320円】お支払いをいただくことになります。
*This applies whether the credit card is the same or different.
*If you change to a different credit card within the same month by going to [Confirm/Change/Suspend Card Information] on MY PAGE, there will be no duplicate payments.
To change your payment method, we recommend cancelling your membership at the end of the month and then re-registering the following month with your new payment method.
Other questions about "Payment of membership fees"
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Q.
[Monthly Membership Fee Course] Please tell me the payment methods available.
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Q.
I am considering new rate plans from 3 carriers. Do I need to take any action?
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Q.
What credit cards can I use?
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Q.
Can I use debit cards, prepaid cards, or bundle cards?
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Q.
I get the message "You have reached the limit on the number of errors" and cannot register as a member.
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Q.
I want to register using a credit card, but I get an error message.
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Q.
I would like to register using carrier payment, but it is not available.
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Q.
Can I check and change the credit card information I registered?
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Q.
Do I need to make payments every month?
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Q.
If I join in the middle of a month, will my payment be pro-rated?
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Q.
If a payment is duplicated, can I get a refund?
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Q.
How can I check my current registration status?
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Q.
There are duplicate payments every month.
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Q.
Are there any differences in the services provided depending on the payment method?
If the above does not resolve your issue, please contact us using the details below.