Regarding membership Q: My family member is already a member, can they join at the same address?

Even if you have the same address, you can join under a different name.
Duplicate registration under the same name is prohibited, but there are no restrictions on registering family members at the same address.

Please be sure to register with the information (name and date of birth) of the person who will actually use the service.
*Please note that even if you are a family member, you cannot change the name on the ID after it has been obtained.

Other questions about "Joining"

If the above does not resolve your issue, please contact us using the details below.

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